We understand you have many options when it comes to plastic surgery and dermatological care. As a result, we look forward to assisting you in any way we can to help you feel confident and beautiful in your own skin. For more information about a specific treatment option, please contact our practice today!

Marcella – Receptionist

Marcella joined The Ottawa Clinic in February 2013 and acts as a receptionist for the office. She is passionate about her work and turns everyday challenges into valuable experiences. Marcella helps patients to the best of her ability and ensures they have the most rewarding experience at our practice. Her goal is to provide patients with the best customer service possible, whether in English, French, or Spanish. In her spare time, Marcella enjoys wildlife photography and scrapbooking.

Her favourite products offered at The Ottawa Clinic include the Lytera system, which helps her achieve more evenly toned and healthy skin, and LATISSE®, increasing the length of her eyelashes. Marcella encourages anyone interested in learning what skin regime they should use to contact our office.


Pamela – Receptionist

Pamela is one of our friendly receptionists. She performs multiple duties at the front desk, greeting patients—both in-person and on the phone—with a warm smile and a friendly hello. Pamela is committed to helping patients in any way possible to make sure they are comfortable and content. Her goal is to help make their experience here at The Clinic a great one.

Pamela takes pride in her work in the medical field, as this is what she studied in school. Since she first joined our team, she has especially appreciated the friendly, positive environment of the practice and says she could not be happier. “The doctors are amazing people to work for, and they truly care about their patients.”

Melissa – Patient Liaison

Melissa has been a patient liaison at our practice since December 2012. She has worked in customer service for the past eight years and is pleased to help all of our patients on every step of their journey. Melissa has always had an interest in the medical field, which influences her enthusiasm at work every day. She can help patients who speak English or French.

Melissa’s favourite products in our clinic are BOTOX® Cosmetic and JUVÉDERM®. She sees the positive change the injectables have on patients’ self esteem, making them feel good about the reflection they see in the mirror. Both injectables help smooth out and restore volume, reversing some signs of aging, which causes our patients to walk out feeling refreshed and new.

Melinda – Nurse

Melinda completed her consolidation at The Ottawa Clinic in 2014 and started as a full-time nurse with our team during the summer of 2015 after she spent time traveling. She is known for her friendly smile and bubbly nature, working closely with our patients and offering them compassionate care.

Among the many services we offer, one of Melinda’s favourite treatments is Thermage®, which produces results that patients rave about. She spends time speaking to patients undergoing the process, getting to know them, and ensuring they have the most comfortable and relaxing experience possible. In addition to Thermage®, Melinda recognizes CoolSculpting® as a highly beneficial option. She says the transformation that patients see is tremendous; the confidence they receive from their results is palpable. “Everybody comes back so happy!” she says.

Krystal – Nurse

Krystal has been part of our talented nursing staff since August 2016. She aids our team of doctors by helping educate patients and answer questions they may have. Krystal provides pre- and post-operative instructions, in which she has eight years of experience at the surgical unit at the Montfort Hospital. She also has spent eight years of her career helping people through homecare. Krystal offers additional value as a bilingual member of our team.

Throughout her time at our practice, Krystal reports BELKYRA as one of her favorite treatments, due to seeing such remarkable results and very satisfied customers. She feels grateful to be part of The Ottawa Clinic team because of the positive environment and the smiles of happy patients she sees every day.

Sarah – Clinic Manager

Sarah worked as a nurse and laboratory technician at The Queensway Carleton Hospital from 1999 until leaving to join The Ottawa Clinic in 2012. She started as a receptionist, and as the practice grew, Sarah became Clinic Manager. Sarah is committed to making sure all of our staff provides the assistance and guidance that our patients want on their journey to achieving their aspirations. She maintains both her nursing license and membership with The Canadian Society of Plastic Surgical Nurses.

Sarah’s favourite part of working at The Ottawa Clinic is being around the positive, friendly staff members. Whether it is our receptionists answering questions about SkinMedica® products, our patient liaisons helping to accommodate and find someone their preferred date for surgery, our nurses helping a first or second-time visitor try on and choose implant sizes, or our surgeons helping patients achieve their vision, our staff is excited to make every visit exceed patients’ expectations.

Contact The Ottawa Clinic

If you are ready to learn how a specific treatment can help you reach your aesthetic goals, please contact our practice to schedule your consultation.