Our plastic surgeons strive to create an exceptional experience for every patient at The Ottawa Clinic — from providing an informative consultation and safe procedure to ensuring a smooth and comfortable recovery. Whether you are undergoing a surgical procedure like breast augmentation or a minimally invasive solution like CoolSculpting®, we believe in thoroughly educating patients so they can make a well-informed decision about their care. This process begins at the consultation, when our surgeons provide an in-depth look at which solutions can provide the desired aesthetic improvement.
To provide our patients with easy-to-understand information and inspire open communication during their consultations, our team utilizes the TouchMD system. This digital tool assists our surgeons with in-office and virtual consultations, as well as provides patients with an at-home learning tool.
How Does TouchMD Work?
TouchMD is an innovative consultation tool designed to educate patients and improve doctor-patient communication. Our surgeons use the TouchMD software to explain procedures to patients during their appointments, using the technology’s touch screen to demonstrate how certain techniques can address their unique needs. Through this interactive system, patients can better understand their treatment options, the associated risks, and the potential results they can expect.
To further aid in the planning process, patients can access myTouchMD, which is a free app and secure portal where they can access a variety of features after their initial consultation. This allows patients to review the information from their in-person meeting so they can continue their research at home.
What to Expect from TouchMD
TouchMD offers multiple resources to enhance the consultation process and treatment planning period. During your appointment, your surgeon may present features such as the following:
- Videos detailing what different procedures involve
- Touch-screen capabilities for interactive instruction
- Before-and-after photo gallery with patients’ results
- Pre- and post-operative information to learn what you can expect
- Picture management to illustrate potential results
If you want to learn more about the TouchMD digital system or have any questions about how to use the online app, feel free to contact our team at The Ottawa Clinic. We look forward to working with you to help you achieve your aesthetic goals.